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Bank policies and agreements that are specific to the products and services we provide to you, our customers, are available through this web site for your review.

After reviewing the policies and agreements, if you have any questions, please use Contact Us to locate someone with whom you wish to speak.

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Bank Consumer Policies
ATM and Debit Card Safety Guidelines for safely using your ATM and debit card
Bank Holidays Dates and times the Bank will be closed for holidays
Funds Availability Your ability to withdraw funds from your deposit accounts
Overdraft Privilege A discretionary overdraft service to cover non-sufficient funds
Privacy Bank consumer privacy protection
Online Privacy  Bank consumer online privacy protection

 
Bank Consumer Agreements
Deposit Accounts Terms and agreements under which we administer deposit accounts
Electronic Funds Transfer Electronic transfer of funds to and from your accounts 

 
ATM AND DEBIT CARD SAFETY
ATM Safety Drive-Up ATM Safety PIN Debit Safety

Using your ATM or debit card is a simple, hassle-free way to get cash, make deposits, check account balances, transfer funds, make purchases and more.  To enjoy the many conveniences electronic banking offers, you should make ATM and debit card safety a priority. Here are some important safety tips.

Treat your card like cash. Always store your card in a safe place.

Keep your PIN a secret.

ATM transactions and PIN debit purchases require the use of a secret code known as a personal identification number or PIN.  Memorize your PIN, and never write it on your card or store it with your card.  Never let someone else enter your PIN for you.

Do not disclose information about your card over the telephone.

No company or individual needs to know your PIN...not even your financial institution.  If you perform transactions over the telephone using your ATM or debit card, never disclose your PIN.

Never disclose information about your card in response to an unsolicited e-mail or request.

E-mail is a common channel for fraud perpetration. Never provide your debit or credit card number, PIN or any other non-public personal information to any entity in response to an unsolicited e-mail or request.

Make certain your Internet shopping sites are secure.

Look for secure transaction symbols when shopping online to ensure your account information is protected.  Always log off from any site after you make a purchase.  If you can’t log off, shut down your browser to prevent unauthorized access to your account information.

Protect your card’s magnetic stripe.

Do not expose your card’s magnetic stripe to magnetic objects.  Magnetic objects can damage your card.

Report a lost or stolen card at once.

Immediately call your financial institution if your card is lost or stolen to reduce the chance that it will be used improperly.  Immediate notice of lost or stolen cards will also limit your potential liability for unauthorized transactions.

Review your account statements for unauthorized transactions.

Review all account statements from your financial institution promptly, and report any errors (including transactions you believe may be unauthorized) as soon as possible.  Prompt notification will limit your potential Liability for unauthorized transactions.

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ATM Safety

 Always observe the ATM surroundings before conducting a transaction.

if anyone or anything appears to be suspicious, leave the area at once.  If you drive to an ATM, park as close as possible to the terminal.  Observe the entire area from the safety of your car before getting out.

 If an ATM s obstructed from your view or poorly lit go to another ATM.

If possible, report the problem to the ATM operator or your own financial institution.

 It is a good idea to take another person with you when using an ATM, especially at night.

 Minimize the time spent at the ATM when conducting a transaction,

Have your card out and ready to use.  Do not allow a stranger to assist you in making a transaction, even if you have trouble or your card gets stuck.  When your transaction is complete, put your card, money and receipt away and immediately leave the area.  Never count your money while at the ATM.

 Block the view of others when using the ATM.

Stand between the ATM and anyone waiting to use the terminal.  Shield the keypad as necessary when entering your PIN and transaction amount.

 If you see anyone or anything suspicious, cancel your transaction and leave the area at once.

If any one follows you, go immediately to a crowded, well-lit area and call the police.

 Look for possible fraudulent devices attached to the ATM.

If the ATM appears to have any attachments or alterations to the card slot or keypad, do not use the ATM.  If possible, report the problem to the ATM operator or your own financial institution.

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Drive-Up ATM Safety

 Ø       Keep your doors locked, windows up and engine running when in line at a drive-up ATM.

 Ø       Always leave enough room between vehicles to allow for a quick exit should it become necessary.

 Ø       Before rolling down the window to use an ATM, observe the entire area.

 Ø       Minimize the time spent at the ATM.

 Ø       If anyone or anything appears suspicious, cancel your transaction and drive away at once.

 Ø       If anyone follows you after making an ATM transaction, drive immediately to a crowded, well-lit area and call the police.

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PIN Debit Safety

 Ø       Never allow the cashier or any other person to enter your PIN for you, even if they are assisting you with the transaction.

 Ø       Always keep your PIN a secret.

 Ø       Block the view of others when using a PIN debit terminal.

 Ø       Be certain the transaction is complete and review your receipt before leaving.

 Ø       If you receive cash back from a transaction, put it away before leaving.

 Ø       When using an outdoor terminal such as at a gas station, always observe your surroundings before making a transaction.

 Ø       When using an outdoor terminal, if anyone or anything appears to be suspicious, leave the area at once.

 Ø       It is a good idea to take another person with you when using an outdoor PIN debit terminal at night.

 Ø       If anyone follows you after conducting a PIN debit transaction, proceed immediately to a crowded, well-Iit area and call the
         police.

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BANK HOLIDAYS POLICY

American Sterling Bank follows the Federal Reserve guidelines:

*For holidays falling on Saturday, the Bank branches, departments and corporate business units will be open the preceding Friday.

**For holidays falling on Sunday, the Bank branches, departments and corporate business units will be closed the following Monday.

Holidays when the bank and all of its branch offices will be closed

HOLIDAY 2007
New Years Day Monday January 1
Martin Luther King, Jr. Day Monday January 15
President’s Day Monday February 19
Memorial Day Monday May 28
Independence Day Tuesday July 4
Labor Day Monday September 3
Columbus Day Monday October 8
Veterans Day Saturday November 10
Thanksgiving Day Thursday November 22
Christmas Day Monday December 25

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FUNDS AVAILABILITY POLICY

Your Ability To Withdraw Funds At American Sterling Bank: Our policy is to make funds from your cash and check deposits available to you on the same business day as the day we receive your deposit. Once the funds are available, you can withdraw them in cash and/or we will use them to pay checks that you have written. For determining the availability of your deposits, every day is a business day, except Saturdays, Sundays, and federal holidays. If you make a deposit before 2:00 pm on a business day that we are open, we will consider that day to be the day of your deposit. However, if you make a deposit after 2:00 pm or on a day we are not open, we will consider that the deposit was made on the next business day we are open.

Reservation of Right to Hold: In some cases, we will not make all of the funds that you deposit by check available to you on the same business day as the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the fifth business day after the day of your deposit. The first $100 of your deposit, however, will be available on the first business day after the day of your deposit. If we are not going to make all of the funds from your deposit available on the same business day, we will notify you at the time you make your deposit. We will also tell you when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the business day after we receive your deposit. If you need the funds from a deposit right away, you should ask us when the funds will be available.

Longer Delays May Apply. We may delay your ability to withdraw funds deposited by check into your account an additional number of days for these reasons:

  • You deposit checks totaling more than $5,000 on any one day

  • You redeposit a check that has been returned unpaid.

  • You have overdrawn your account repeatedly in the last six months.

  • We believe a check you deposit will not be paid.

  • There is an emergency, such as failure of computer or communications equipment.


We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. They will generally be available no later than the eleventh business day after the day of your deposit.

 

Holds On Other Funds. If we cash a check for you that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that are already in your account. Those funds will be available at the time funds from the check we cashed would have been available if you had deposited it. If we accept for deposit a check that is drawn on another financial institution, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited.

 

Special Rules For New Accounts. If you are a new customer, the following special rules will apply during the first 30 days your account is open: Funds from electronic direct deposits to your account will be available on the day we receive the deposit. Funds from deposits of cash, wire transfers, and the first $5,000 of a day's total deposits of cashier's, certified, teller's, traveler's, and federal, state and local government checks will be available on the first business day after the day of your deposit if the deposit meets certain conditions. For example, the checks must be payable to you. The excess over $5,000 will be available on the same business day as the day of your deposit. If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit.

Funds from deposits of checks drawn on AMERICAN STERLING BANK will be available on the first business day after the day of your deposit. Funds from all other check deposits will be available not later than the fifth business day after the day of your deposit.

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OVERDRAFT PRIVILEGE POLICY

A Discretionary Overdraft Service

It is the policy of American Sterling Bank to comply with applicable laws and regulations, and to conduct business in accordance with applicable safety and soundness standards.

A non-sufficient funds (negative balance) may result from: A) The payment of checks, electronic funds transfers, point of sale, or other withdrawal requests; B) Payments authorized by you; C) The return, unpaid of items deposited by you; D) The imposition of applicable service charges; or E) The deposit of items, which according to the Bank’s Funds Availability Policy, are treated as not yet “available” or finally paid.

We are not obligated to pay any item presented for payment in your account does not contain sufficient collected funds.  Rather than automatically returning, unpaid, any non-sufficient funds items that you may have, if your eligible account has been open for at least sixty (60) days and thereafter you maintain your account in good standing which includes at least: (A Continuing to make deposits consistent with your past practices, and depositing at least $400 or more in your account within each thirty (30) day period; B) You are not in default on any loan obligation to the Bank, (C You bring your account to a positive balance (not overdrawn) at least once every thirty (30) days, and (D Your account is not the subject of any legal or administrative order or levy, we will consider, without obligation on our part, approving your reasonable overdrafts  This discretionary service* is generally limited to a $400 overdraft (negative balance for Free N’ Easy accounts, $700 overdraft (negative balance) for other eligible personal checking accounts, and $1,000 overdraft (negative balance) for any eligible money market accounts.  Of course, any and all fees and charges, including without limitation non-sufficient funds/overdraft fees (as set forth in our fee schedule) will not be including in this limit and will apply to any transaction that overdraws your account including, but not limited to, payments authorized by Checks, ACH/Electronic Items, ATM/Debit/Check Card, Internet Banking/Online Banking and Telephone Banking transaction or any other payment order.

We may refuse to pay an overdraft for you at any time, even though your account is in good standing and even though we may have previously paid overdrafts for you.  You will be notified by mail of any non-sufficient funds items paid or returned that you may have; however we have no obligation to notify you before we pay or return any item.  The amount of any overdrafts plus our other fees and charges that you owe us shall be due and payable upon demand.   If there is an overdraft paid by us on an account with more than one (1) owner on the signature card, each owner, and agent if applicable, drawing/presenting the item creating the overdraft, shall be jointly and severally liable for such overdrafts plus our other fees and charges.

Limitations:  All savings type accounts, all public funds/charitable organization type accounts, minor accounts, accounts for business or commercial purposes are not eligible.  We may limit the number of accounts eligible for Overdraft Privilege Service* to one account per household and/or one account per Taxpayer Identification Number.  We may also require that your account be in good standing or impose a waiting period prior to eligibility.

*The Overdraft Privilege Service does not constitute an actual or implied agreement between you and the Bank.  Nor does it constitute an actual or implied obligation of or by the Bank.  This service represents a purely discretionary courtesy or privilege that the Bank may provide to you from time to time and which may be withdrawn or withheld by us at any time without prior notice or reason or cause.

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PRIVACY POLICY

American Sterling Privacy Policy for Consumers

At American Sterling, we are committed to keeping information about you confidential and secure.  Unlike many other financial institutions, we do not share or sell customer information with marketers outside the American Sterling group of companies.   So, you don’t need to take any action to prevent disclosure.  You should know that our privacy policy protects you whether you are online or at one of our retail outlets or utilizing any of our other companies.

We limit who receives information and what type of information is shared.  Even information shared among our family of companies is carefully managed for your protection. 

This policy is provided to you in compliance with the Federal Financial Privacy Law (15 U.S.C. 6801-6810)

Collection of Information

The information we collect and use to service your policy, understand your needs, and save you time, varies.  This nonpublic personal information can be generally categorized below:

Ø       Information provided to us by YOU, such as, information on applications or financial statements.

Ø       Information about your accounts or transactions with us or our group of companies, such as your payment histories, account balances, transactions, or communications with you (requests for copies of statements, checks and our responses).

Ø       Information from a consumer report, such as a credit history.

Ø       Information from other outside sources regarding their relationships with you, i.e. employment, credit or other relationships.  We may also collect information as a part of verifying representations made by you regarding insurance coverage, employment history, and loan payoffs or balances.

Ø       Other general information that is not used for the eligibility for employment, insurance, credit or other products requested by you, such as demographic information.

Sharing Information with American Sterling Affiliates

American Sterling is made up of a number of companies, such as our bank, mortgage lending division, insurance company, insurance services company, production company, and capital corporation.  All of these companies work together to provide the products and services you want.  By sharing the categorized types of information about your policy and relationships among our family of companies, we can serve you more efficiently and make it more convenient for you to do business with us.  We may share information from your applications and external sources among the American Sterling group of companies in an effort to serve you better. 

NOTE:   Medical or health information received, for example, when a customer applies for insurance from us, will not be shared among our group of companies.           

Limiting Information we share with Affiliates:

To make your financial life easier, we offer you different ways to manage your money.  You also have choices when it comes to learning about new offers and services.  For example, you can choose not to receive notification about any offers made by mail, telephone or e-mail.  You can also choose not to have information from an application or an outside source, such as a credit report, shared within our family of companies.  According to your preferences, we will honor your request.  Please note that we will continue to share some policy information among our family of companies as permitted by law.  We will do so for internal purpose or to provide more value and better service.  Communication of your preferences can be done by:

  • Calling us toll free at 1-888-455-2742
  • Writing to: American Sterling 27422 Portola Parkway, Suite 110, Foothill Ranch, CA 92610   Attn:  Compliance Officer

NOTE:  All requests received must contain the following information:

    • Your full name
    • Your street address
    • Your social security number
    • Your telephone number (for telemarketing requests)
    • Your e-mail address (for e-mail solicitations)

Remember, you will continue to be contacted as necessary to service your account or be contacted by your insurance representative, if applicable and receive marketing information included when you visit us online or in with your mailings.

Disclosing Information

We may also disclose the categorized types of information to credit bureaus and similar organizations when permitted by law, such as, information in response to a garnishment, subpoena or other legal process, fraud investigations, and recording of deeds of trust and mortgages.  We may also disclose information during an audit or examination, the sale of your policy to another financial institution, or at your request.

Sharing Information with Companies that work for or with us

If necessary, we may share all categorized types of information with companies that work for us to help us provide you with products and services you have requested or may already have with us.  For example, a check printing company, a document shredding company, a payment processing company, an insurance tracking company or a data processing company.    Regardless of the type of third party we use, we will safeguard your information and require all third parties and vendors to adhere to the same stringent standards regarding the protection of your information.

Outside Marketing Service AND Joint Marketing—Authorized Sharing

Federal law allows us to disclose certain information.   We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted by law.  We may disclose the following information to companies that perform marketing services on our behalf and we may also disclose the following information to other financial institutions with whom we have joint marketing agreements. 

  • Nonpublic personal information we receive from you on an application or other forms, such as
    • Name
    • Address
  • Non public personal information about your transactions with us, such as
    • Name
    • Address
    • Policy activity
    • Types of policies
    • Payment history

Employee Access to Information

We value your relationship and the trust you have placed in us to protect your information.  Therefore, our team members are limited in the amount of information they can access about you.  Each of our team members is required to participate in periodic training on privacy issues and is bound by our Code of Ethics and failure to comply with these measures will result in disciplinary action.

Ongoing Security Efforts

We protect your information by maintaining physical, procedural, and electronic safeguards.  We will diligently monitor ongoing security efforts, assess new technology for the protection of information and we will upgrade our systems when appropriate.

Accurate Information

We will make every effort to keep your information accurate.  If you should find that your account information is inaccurate, not current or incomplete, please call us toll free at 1-888-455-2742 or write to us at 27422 Portola Parkway, Suite 110, Foothill Ranch Ca 92610.  We will conduct a thorough investigation and correct any erroneous information or help you update and complete inaccurate or missing information.

Keeping you Informed about our Privacy Commitment

As long as you maintain an ongoing relationship with us, American Sterling will provide you a notice of our privacy policy on an annual basis.   While our policy may change from time to time, you may always review our current copy on this web site or you may call us toll free at 1-888-455-2742.

The American Sterling Companies

This Online Privacy disclosure applies to consumers who have a relationship with one or more of the American Sterling companies listed below:

  • American Sterling Corporation (ASC)

  • American Sterling Group (ASG)

  • American Sterling Bank (ASB)

  • American Sterling Bank Mortgage Lending (LPO)

  • American Sterling Insurance Company (ASIC)

  • American Sterling Insurance Services (ASIS)

  • American Sterling Productions (ASP)

  • American Sterling Capital Corporation

The practices and policies contained in this disclosure are subject to change, but we will communicate any material changes to you when required by applicable laws. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

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ONLINE PRIVACY

How we Handle E-mail

We preserve the content of your e-mail, your e-mail address and our response so that we can more efficiently handle any follow-up questions you may have. We also do this to meet legal and regulatory requirements (please refer to the American Sterling Privacy Policy above). If we think that a particular American Sterling account or service might apply to your situation, we may occasionally contact you at your e-mail address to inform you of potential benefits and availability.

NOTE:  Regular non-encrypted Internet e-mail is not secure. In the instances where American Sterling Internet e-mail addresses are provided, these are provided for information inquiries of a non-sensitive and non-confidential nature.


When Information is Collected and Not Collected

Some areas of our web site require information, such as your e-mail address or your account number, to enable you to perform certain tasks (for example, review your accounts or correspond with us). In these cases, we collect your information, if necessary, to interact with you. If you do not interact with us, and you browse our web site anonymously, personal information, such as your e-mail address, is not collected.


We gather and analyze data regarding usage of our web site, including domain name, number of hits, pages visited, length of user session, etc., to evaluate the usefulness of our sites.

About "Cookies"

To provide better service and a more effective web site, we use "cookies" as part of our interaction with your browser. A "cookie" is a small text file placed on your hard drive by our web page server. These cookies do not collect personally identifiable information, and we do not combine information collected through cookies with other personal information to determine who you are or your e-mail address.


Cookies are commonly used on web sites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our web site and for a number of administrative purposes.

Links to non-American Sterling Sites

We are not responsible for the information collection practices of the non-American Sterling links you click to from our Web pages. We cannot guarantee how these third parties use cookies or whether they place on your computer cookies that may identify you personally. We urge you to review the privacy policies of each of the linked Web sites you visit before you provide them with any personally identifiable information.

Protecting Our Children

We do not knowingly solicit data from children under 13, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

The American Sterling Companies

This Online Privacy disclosure applies to consumers who have a relationship with one or more of the American Sterling companies listed below:

  • American Sterling Corporation (ASC)

  • American Sterling Group (ASG)

  • American Sterling Bank (ASB)

  • American Sterling Bank Mortgage Lending (LPO)

  • American Sterling Insurance Company (ASIC)

  • American Sterling Insurance Services (ASIS)

  • American Sterling Productions (ASP)

  • American Sterling Capital Corporation

The practices and policies contained in this disclosure are subject to change, but we will communicate any material changes to you when required by applicable laws. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.

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SECURITY POLICY

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DEPOSIT ACCOUNT AGREEMENT

Table of Contents

Introduction

Stop Payment Orders
Date Opened Individual Accounts
Deposit Accounts Multiple-Party Accounts
Interest Additional Account Types
Fees and Charges Safe Deposit Box Rentals
Balance Methods Assignability
Deposit Rules Financial Institution Liability
Withdrawal Rules Right of Setoff
Funds Transfer Services Dormant Accounts
     FedWire Abandoned Accounts
     Sending Funds Transfers Account Statements and Notices
     Receiving Funds Transfers Account Notices
     Cutoff Times Wholesale Wire and ACH Transactions
Amending or Canceling Payment Orders Notices
Inconsistency of Name Or Number Account Termination
Sending Payment Orders Conflicting Claims About Your Account
Errors/Questions About Payment Orders Governing Law
ACH Debits and Credits Systems and Software
Stale Checks Credit Verification
Checking Accounts Miscellaneous Provisions
Savings Accounts  
Time Deposits  

INTRODUCTION:

In this Deposit Account Agreement and Disclosure, each and all of the depositors are referred to as "you" and "your." The Financial Institution is referred to as "we," "our," and "us." This Deposit Account Agreement contains the terms and conditions governing certain of your accounts with us, including loans and safe deposit box rentals. As used in this document, the term "Agreement" means this document, the signature card, a rate and fee schedule (which may be in the form of a Rate and Fee Schedule, Time Certificate of Deposit, or Confirmation of Time Deposit, hereinafter called the "Schedule"), Truth in Savings disclosures, a Funds Availability Policy Disclosure, and an Electronic Funds Transfer Agreement and Disclosure, if applicable. Each of you signing the signature card for a deposit account, or any other type of service acknowledges receipt of this Agreement, and agrees to the terms set forth in the Agreement, as amended from time to time. You agree that we may waive, in our sole discretion, any fee, charge, term, or condition set forth in this Agreement at the time the Account is opened or subsequent thereto, on a one-time basis or for any period or duration, without changing the terms of the Agreement or your obligation to be bound by the Agreement, and we are not obligated to provide similar waivers in the future or waive our rights to enforce the terms of this Agreement. We may change this Agreement at any time. For example: we may add new terms and conditions and we may delete or amend existing terms and conditions. We generally send you advance notice of the change. If a proposed change is favorable to you, however, we may make the change at any time without advance notice. If you do not agree with the proposed change, you may close your account. However, you indicate your agreement to the change if you continue to use your account or keep it opened.

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DATE ACCOUNT OPENED:

If you open an account with us after 2:00 PM on a business day that we are open, we will consider that the transaction was made at the opening of the next business day for account opening, effective date and issue date purposes.

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DEPOSIT ACCOUNTS:

From time to time, we may offer or you may open a variety of deposit accounts. Each such account (the "Account") is subject to the general terms and conditions and any specific terms and conditions relating to that type of account that may be set forth in this Agreement. If you open multiple Accounts, you may receive Schedule information for each Account, but this Agreement will cover all your Accounts with us. Each of you will be jointly and severally liable to us for debit balances in the Account, including without limitation overdrafts and Account charges, and jointly and severally promise to pay, upon demand, any and all debit balances, all fees and charges, and our reasonable attorneys' fees and costs and expenses of collection, including but not limited to those incurred at trial and on any appeal. You further agree that we may suspend or convert the types of accounts we offer at our sole discretion and at any time.

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INTEREST:

If your Account earns interest, the following information applies: (A) Payment of Interest. We will pay interest at the annual rate specified on the Schedule, which does not reflect compounding ("Interest Rate"). The Schedule also sets forth the frequency of interest payments, the frequency of any compounding and crediting, the interest accrual basis, the balance on which interest will be paid, and any minimum balance requirements. (B) Minimum Balance Requirements. The Schedule may specify a minimum balance that you are required to maintain in your Account. If the minimum balance is not maintained during a specified period, we, at our option, may not pay interest on your Account and/or may charge a fee for that period. You should review any minimum balance requirements on the Schedule. (C) Initial Interest Rate. The initial interest rate is the current annual rate of interest that we will pay on the specified balance in your Account. We may pay interest at different rates, depending on the amount deposited and the type of depositor (individual, business, non-profit organization, etc.). (D) Interest Compounding and Crediting. The Schedule will indicate the interest compounding and crediting frequency for your Account (if any). Compounding generally means that interest is being accrued on earned interest. Interest may be compounded more frequently than interest is credited to your Account. (E) Interest Accrual. We may accrue interest on your Account more frequently than we pay or credit interest. The interest that has been calculated, but not paid to the Account, is called accrued unpaid interest. (F) Changes. We have the right to change the rates and fees in accordance with the terms of the Schedule. We also reserve the right to change any other term of this Agreement at our sole discretion.

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FEES AND CHARGES:

Subject to applicable law, you agree to pay us the fees and charges shown in the Schedules as are applicable to your Account or for other services performed by us. You agree the fees and charges may be changed by us from time to time and authorize us to charge your account for their payment whether or not each charge results in an overdraft of your account. We may make the deductions at any time without prior notice. Existing and future charges may be based upon the overall costs of providing account services and may or may not be based upon the direct cost or expense associated with providing the particular service involved. The charges may be based on consideration of profit, competitive position, deterrence of misuse of account privileges by customers, and the safety and soundness of the financial institution. We will notify you of the changes, to the extent required by law.

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BALANCE METHODS:

As used in this Agreement for interest calculations, the "average daily balance" method means "the application of a periodic rate to the average daily balance in the account for the period, determined by adding the full amount of principal in the account for each day of the period and dividing that figure by the number of days in the period." The "daily balance" method means "the application of a daily periodic rate to the full amount of principal in the account each day."

 

As used in this Agreement, the following balance methods may apply to your accounts:

  • Daily or book or ledger balance is the beginning balance in the account each day.

  • Current balance is the beginning balance in the account plus current day credits, minus current day debits.

  • Collected balance is the book or ledger balance minus that portion of deposited funds that is not available for withdrawal under the availability schedule we apply to the account. The applicable availability schedule specifies the period of time during which checks and other items in a deposit are not available for withdrawal.

  • Minimum daily balance is the lowest end of day ledger balance in the account during a statement cycle.

  • The end-of-day balance is the amount of funds on deposit in the account after we finish processing that day's transactions.

  • Average daily balance is the average ledger balance in the account during a statement cycle. We calculate it by adding the end of day ledger balances for each day in the statement cycle and dividing by the number of days in the statement cycle.

  • Average monthly balance is the cumulative average daily balance in the account during a statement cycle. We calculate it by adding the cumulative average daily balance in the account and dividing by the number of days in the statement cycle.

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DEPOSIT RULES:

The following terms apply to deposits made to your Account: (A) Endorsements. You authorize us to accept transfers, checks, and other items for deposit to your Account if they are made payable to, or to the order of, any one or more of you, whether or not they are endorsed by you. You authorize us to supply missing endorsements, and you warrant that all endorsements are genuine. All checks and other items deposited to your Account should be endorsed payable to the order of us for deposit only, followed by your signature and Account number. All endorsements must appear on the back of the check or other item within the first 1-1/2 inches from the left side of the item when looking at it from the front. While we may accept non-conforming endorsements, you will be responsible for any loss incurred by us due to the delay in processing or returning the item for payment. (B) Final Payment. All non-cash items (for example, checks) deposited to your Account are posted subject to our receipt of final payment by the payor bank. Upon receipt of final payment, the item becomes a collected item. If final payment is not received or if any item you have deposited or cashed is charged back to us for any reason, you authorize us to charge any of your Accounts, without prior notice and at any time, for the amount of the returned item, our returned item fee, any interest paid on that item, and any other fee we pay or incur. If an item to be charged back is lost in the process of collection or unavailable for return, we may rely upon a photocopy of the item or upon any other generally accepted notification of return of the item, in charging you or any of your Accounts for the amount of the returned item. We reserve the right to refuse any item for deposit into your Account. (C) Direct Deposits. If we offer direct deposit services for automatic preauthorized deposits to your Account of Social Security payments or automatic transfers from your other accounts with us, you must notify us at least 30 days prior to the next scheduled direct deposit or preauthorized transfer if you wish to cancel the direct deposit or transfer service. If any amount deposited must be returned to the government for any reason, you authorize us to deduct the amount from your Account as provided in the Final Payment paragraph above. (D) Crediting of Deposits. The Funds Availability Policy Disclosure provided to you reflects our policies relating to the availability of deposited funds.

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WITHDRAWAL RULES:

The following terms apply to withdrawals from your Account: (A) Manner of Withdrawal. You may make withdrawals from your Account in any manner that is permitted by us for the type of Account that you have opened. Withdrawals by mail will be posted to your Account as of the day the transaction is processed by us. We may refuse to accept any check other than standard checks provided by us, or approved by us in advance. Withdrawals and transfers from your Account may be restricted as provided in the Agreement, or in the Schedule, or by applicable law. (B) Withdrawal Restrictions and Overdrafts. We do not have to allow you to make a withdrawal from your Account if you don't have sufficient available funds in the Account to cover the full amount of the withdrawal. If there are available funds to cover some, but not all, of the withdrawals or other debits (such as charges) to your Account, we may post those withdrawals or other debits for which there are sufficient available funds in any order we may choose at our sole discretion. If there are insufficient available funds to cover some of the withdrawals or debits presented against your Account, such items will be handled in accordance with our overdraft procedures, which is generally to pay from the highest item to the lowest item (although we reserve the right to pay in any order we deem appropriate at our sole discretion) or in accordance with any other agreement you may have with us (such as an overdraft protection program). Even if we choose to pay one or more overdrafts, we are not obligated to cover any future overdrafts. We may determine the balance of your account in connection with determining whether payment of an item will create an overdraft at any time between the time we receive the item and the deadline for us to take action on the item. We are not required to determine your account balance more than one (1) time during this period. A service charge may be assessed on any item that will overdraw the available account balance, regardless of whether we pay or dishonor (return) the item. You agree, immediately upon notice from us, to deposit funds sufficient to cover any overdraft plus service charges, if required. We will not be liable for the dishonor of any item when the dishonor occurs because we setoff a debt against your account. We also may refuse to allow a withdrawal if there is a dispute about the Account (unless a court has ordered us to allow the withdrawal), the Account is garnished or attached, the Account has been pledged as collateral for a debt, the availability of the funds on deposit cannot be verified, any required documentation has not been presented, or you fail to repay an obligation to us on time. (C) Notice Requirements. Federal regulations require us to retain the right to require you to give at least seven (7) days notice in writing prior to any intended withdrawal from a savings, negotiable order of withdrawal ("NOW"), or money market account. Although we usually pay withdrawals or checks without notice on these accounts, doing so does not mean that we give up this right. (D) Postdated Items. You agree that when you write a check, you will not date the check in the future. If you do and the check is presented for payment before the date of the check, we may pay it or return it unpaid, and you further agree that if we pay or return, we do not obligate ourselves to any item in the future. You agree that if we pay the check, the check will be posted to your Account on the date we pay the check, even though the posting date is prior to the date of the check. You further agree that we are not responsible for any loss to you in doing so. We will not honor a postdated check if we receive advance notice from you at such a time and in such a manner as to afford us reasonable opportunity to act. The notice must be in writing, and it must specify the date, amount, and number of the check, along with the name of the payee. Notices are effective for the time periods stated under STOP PAYMENT ORDERS. You agree that we may return a postdated check to the presenter. (E) Power of Attorney. The person executing a power of attorney will be referred to as the principal and the person acting for the principal as the agent. We may refuse to comply with a power of attorney for reasonable cause, or until we receive an affidavit from the agent stating that the Power of Attorney presented is a true copy and that, to the best of the agent's knowledge, the principal is alive and that the relevant powers of the agent have not been altered or terminated. (F) Signatures. You recognize that we have adopted automated collection and payment procedures so that we can process the greatest volume of items at the lowest possible cost to our customers. In light of this, you agree that we do not fail to exercise ordinary care in paying an item solely because our procedures do not provide for the sight examination of items with a face amount below $25,000.00 or any other amount specified by us from time to time. You authorize us to store and use Signature Card information in any reasonable form we deem necessary, including any digitized signature capture process. If you use a facsimile signature or other form of mechanically reproduced signature (such as, but not limited to, desktop publishing, digitized, or computer software generated signature), you agree you shall have the sole responsibility for maintaining security of the facsimile or mechanically reproduced signature and the device by which the facsimile or mechanically reproduced signature is affixed and you shall bear the entire risk for unauthorized use thereof whether or not you are negligent. You agree that no facsimile or mechanically reproduced signature we have been authorized to honor may be considered a forgery or an unauthorized signature, but that such facsimile or mechanically reproduced signature shall be effective as your signature or endorsement whether or not you have been negligent. You further agree to indemnify and hold us harmless from and against any and all loss, costs, damage, liability, or exposure (including reasonable attorney's fees) we or you may suffer or incur as a result of the unlawful use, unauthorized use, or misuse by any person of any such facsimile or mechanically reproduced signature or the device by which it is affixed. If you use any form of facsimile or mechanically reproduced signature device, you agree to deliver a sample to us if we request it. (G) Preauthorized Drafts. If you voluntarily give information about your Account (such as our routing number and your account number) to a party who is seeking to sell you goods or services, and you do not physically deliver a check to the party, any debit to your account initiated by the party to whom you gave the information is deemed authorized by you. (H) Electronic Check Conversion. You may authorize a merchant to use your check as a source of account information to initiate an electronic withdrawal from your account. The merchant uses the check information, along with the transaction amount, to initiate an ACH debit transaction. The transaction is electronically transferred through the ACH system and the funds will be debited directly from your account and deposited automatically into the merchant's account. After the information is gathered from the check, the merchant should mark it void and return it to you. You should sign and receive a receipt documenting the transaction. A description of the transaction will appear on your monthly statement from us. Checks used in these types of transactions will not be returned with your statement. If you are a consumer and you authorize a merchant to use your check for this type of transaction, the transfer is governed by the Electronic Funds Transfer Act and subject to the Electronic Funds Transfer Agreement and Disclosure. (1) Re-presented Checks. A merchant may also re-present a check returned for insufficient or uncollected funds electronically. The merchant must provide notice to you, before accepting your check, that your returned check may be collected electronically. Checks used in these types of transactions will not be returned with your statement. When a merchant re-presents a check electronically, that transaction is not covered by the Electronic Funds Transfer Act. However, if the merchant charges you a fee as a result of the returned check and the fee is electronically debited from your account that transfer will be covered by the Electronic Funds Transfer Act and subject to the Electronic Funds Transfer Agreement and Disclosure. (J) Check Legends. We may disregard information on any check or item other than the signature of the drawer, the identification of the drawee financial institution and payee, the amount, the endorsements, and any other information that appears on the MICR line. In addition, we are not responsible to take action on, or for failure to notify you of restrictive language placed on checks or other items, including but not limited to terms such as, "Void after 90 Days," "Paid in Full," "Two Signatures Required," "Void Over $100" or similar statements. In accordance with reasonable banking standards, most checks and other items are processed through automated processing and, except in limited circumstances and in our discretion, most items are not individually examined. You agree that we act within reasonable banking standards by processing most checks and other items through automated processing systems. We may agree to adhere to extraneous legends if you notify us of such legends and we have agreed in writing to honor such legends.

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FUNDS TRANSFER SERVICES:

The following provisions apply to funds transfers you send or receive through us, but do no apply to electronic fund transfers governed by Regulation E of the US Federal Reserve Board. In general: A funds transfer is the process of carrying out payment orders that lead to paying a beneficiary. The payment order is the instruction you give or we receive regarding a funds transfer. The beneficiary is the person or business who receives the payment. We may charge fees for sending or receiving funds transfer. We may deduct our fees from your account or from the amount of the transfer. For current fees, call us at 816-521-2500.

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FEDWIRE:

Fedwire is the funds transfer system of the US Federal Reserve Banks. When you send a payment order or receive a funds transfer, we or other banks involved in the funds transfer, may use Fedwire. If any part of a funds transfer is carried out by Fedwire, your rights and obligations are governed by Regulation J of the US Federal Reserve Board.

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SENDING FUND TRANSFERS:

You may subscribe to certain services we offer, or you may give us other instructions to pay money to a beneficiary. This "Sending Funds Transfers" section applies to wire transfers and transfers we make between American Sterling Bank accounts. It does not apply to automated clearing house (ACH) system fund transfer services. You may give us payment orders for ACH system fund transfers only if you have a separate agreement with us for those services.

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CUTOFF TIMES:

We have cutoff times for processing payment orders. Cutoff times vary depending on the particular office of our bank and the type of payment order. We may treat payment orders we receive after a cutoff time as if received the next business day. We will tell you these cutoff times upon request.

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AMENDING OR CANCELING PAYMENT ORDERS:

You have not right to amend or cancel a payment order after we receive it. If you ask us to do this, we may make a reasonable effort to act on your request. But we are not liable to you if, for any reason, a payment order is not amended or canceled. You agree to reimburse us for any costs, losses or damages that we incur in connection with your request to amend or cancel a payment order.

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INCONSISTENCY OF NAME OR NUMBER:

A beneficiary's bank may make payment to a beneficiary based solely on the account or other identifying number, even if the name in the payment order differs from the name on the account. We or an intermediary bank or beneficiary's bank based solely on the bank identifying number, even if the payment order indicates a different bank name.

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SENDING PAYMENT ORDERS:

We may select any intermediary bank, funds transfer system or means of transmittal to send your payment orders. Our selection may differ from that indicated in your instructions.

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NOTICE OF REJECTION:

We may reject payment orders. We notify you of any rejection orally, electronically or in writing. We typically send written notices by mail by the end of the next business day. We are not liable to you for the rejection or obligated to pay you interest for the period before you receive the notice of rejection, nor do we have to refund any fees charged.

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ERRORS OR QUESTIONS ABOUT YOUR PAYMENT ORDERS:

We notify you about funds transfers by listing them on your account statement. In some cases, we may also notify you electronically, in writing or by a report produced through one of our information reporting services. You MUST notify us at once if you think a funds transfer shown on your statement or notice is incorrect. You must send us written notice, including a statement of relevant facts, no lather than 14 days after the date you receive the first notice or statement on which the problem or error appears. If you fail to notify us within this 14-day period, we are not liable for any loss of interest because of an unauthorized or erroneous debit or because your statement or notice is incorrect. We are not required to compensate you, and we are not required to credit or adjust your account for any loss of interest or interest equivalent.

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RECEIVING FUNDS TRANSFERS:

We may receive instructions to pay funds to your account. We may receive funds transfers directly from the sender, through a funds transfer system or through some other communication system. This includes wire transfers, ACH transfers that may be sent through an ACH system or processed directly to an account with us, and transfers between American Sterling Bank accounts.

ACH Provisional Payment Rule:

Under ACH rules, funds transfers sent through an ACH are provisional and may be revoked prior to final settlement, we may charge your account for the amount credited. The person who sent the payment order is considered not to have paid you. If this happens, we do not send a separate notice; we report the information on your account statement.

Notice of Funds Transfer:
We notify you that we have received funds transfers by listing them on your account statement. If you use one of our information reporting services (if applicable) you may receive notice through that service. We are not obligated to send you a separate notice of each incoming funds transfer. While we generally do not provide such separate notices, we may do so on occasion, in which case we send the notice within two business days after we credit your account. We are not obligated to pay you interest for the period before you receive notice. If you are expecting a funds transfer and want to find out if it has been credited to your account, call us at 816-521-2500.

Posting your Customers' Payments:
We credit to your account electronic payments (such as bill payments) that we receive from your customers. If you do no apply a payment to an account of your customer, you must promptly return the payment to us.

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ACH DEBITS AND CREDITS:

From time to time, originators that you authorize may send automated clearing-house (ACH) debits or credits for your account. For each ACH transaction, you agree that the transaction is subject to the National Automated Clearing House Association (NACHA) Operating Rules and any local ACH operating rules then in effect. You agree that we may rely on the representations and warranties contained in these operating rules and either credit or debit your account, as instructed by the originator of the ACH transaction. You should be careful about giving someone your account number to help prevent unauthorized transactions on your account. You must notify us immediately of unauthorized activity.

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STALE CHECKS:

We reserve the right to pay or dishonor a check more than six (6) months old without prior notice to you.

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CHECKING ACCOUNTS:

If your account is a checking account, the following terms may apply. No interest will be paid on any demand deposit checking account with us. If we offer NOW (interest bearing checking) accounts, the account must consist solely of funds in which the entire beneficial interest is held by one or more individuals in an individual capacity, a sole proprietor, or a governmental unit, but not professional corporations or business partnerships. A NOW account may also be held by a for profit organization serving in a fiduciary or trustee capacity for an entity that is itself permitted to hold a NOW account. Otherwise, an organization may hold a NOW account only if it is operated primarily for religious, philanthropic, charitable, educational, or other similar purpose.

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SAVINGS ACCOUNTS:

If your account is an interest bearing account and is not a NOW account or time deposit, the following terms may apply. (A) Transfers and Withdrawals. If your Account is a savings or money market deposit account, federal law requires that an Account Holder may make no more than six (6) transfers and/or withdrawals during any one (1) calendar month or statement cycle (the period from one statement to the next) or similar period of at least four weeks, to another of your accounts with us or to a third party by means of a preauthorized or automatic transfer, or telephonic (including data transmission) agreement, order or instruction. No more than three (3) of the six (6) transfers may be made by check, draft, debit card, or similar order made by you and payable to third parties. If you exceed more than three (3) such transfers, we need not honor the item. A '.preauthorized transfer" includes any arrangement by us to pay a third party from your account upon written or oral instruction (including an order received through an automated clearing house (ACH) or any arrangement by us to pay a third party from your account at a predetermined time or on a fixed schedule. (B) Excess Transactions. In accordance with federal law, if you have more than the allowable preauthorized transfers or preauthorized checks or drafts (for money market accounts) in any one period, your Account may be subject to closure by us and the funds placed in another account that you are eligible to maintain, or we may take away the transfer and draft capabilities of the account. In addition to the above preauthorized transfers, you may make unlimited withdrawals (payments directly to you or transfers of funds from your Account to any of your other deposit accounts or loan accounts with us), either in person at our locations, by mail, messenger, telephone (via check mailed to you), or use of an ATM card (if applicable).

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TIME DEPOSITS:

If your Account is a time deposit, you have agreed to keep the funds on deposit until the maturity of your Account. If your Account has not matured, any withdrawal of all or part of the funds from your Account may result in an early withdrawal penalty. We will consider requests for early withdrawal and, if granted, the penalty provided in the Schedule will apply. (A) Penalty. The early withdrawal penalty is calculated as a forfeiture of part of the accrued interest that has or would be earned on the Account. If your Account has not yet earned enough interest so that the penalty can be deducted from earned interest, or if the interest already has been paid, the difference will be deducted from the principal amount of your Account. For fixed rate Accounts, we will use the rate in effect for your deposit. (B) Exceptions. We may let you withdraw money from your Account before the maturity date without an early withdrawal penalty: (1) when one or more of you dies or is determined legally incompetent by a court or other administrative body of competent jurisdiction; or (2) when the Account is an Individual Retirement Account (IRA) established in accordance with 26 USC 408 and the money is paid within seven (7) days after the Account is opened; or (3) when the Account is a Keogh Plan (Keogh), if you forfeit at least the interest earned on the withdrawn funds; or (4) if the time deposit is an IRA or Keogh Plan established pursuant to 26 USC 408 or 26 USC 401, when you reach age 59 1/2 or become disabled; or (5) within an applicable grace period (if any).

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STOP PAYMENT ORDERS:

Subject to certain limitations, you may order us to stop payment on any check or other item payable for your Account, whether drawn by you or any other account holder. The stop payment request will be effective if we receive the order at such time and in such manner as to afford us a reasonable opportunity to act upon the order. The stop payment order is effective for six (6) months, but it lapses after fourteen (14) calendar days if the original order was oral and was not confirmed in writing within that period. A stop payment order may be renewed for additional six (6) month periods if renewed during a period within which the stop payment order is effective. We will require you to provide the date, the amount, and the number of the item, together with the name of the payee. If you give us incorrect information, we will not be liable for failing to stop payment on the item. Our acceptance of a stop payment order will not constitute a representation that the item has not already been paid or that we have a reasonable opportunity to act upon the order. You may not stop payment on an official, certified, cashier's, or teller's check issued by us, or request us to stop payment if we have otherwise become accountable for the item. In addition, you may not stop payment on checks governed by separate agreement, such as a check guaranty agreement. Further, you may not stop payment on an item after acceptance of the item by us. You agree to pay any applicable fee as described in the Fee Schedule.

 

Based upon the type of account ownership that you have designated, the following terms and conditions apply.

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INDIVIDUAL ACCOUNTS:

An Individual Account is an account in the name of one depositor only. Only that person may write checks against the Account or withdraw money, regardless of who actually owns the funds.

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MULTIPLE-PARTY ACCOUNTS: